This article is basically about the Houston Water Bill Payment Guide. It addresses questions like What to Do When You Can’t Pay Your City of Houston Water Bill. It also cut across How to Pay your bills. The City of Houston Water Department provides online access to past usage, previous bills, customer service and online bill pay. The water company basically carter for the waters needs of the residents of Houston, TX. Let’s quickly get the ball rolling…

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Steps To Step Guide On How to Pay Your Bill

In this phase of this article, we shall discuss the various means through which you can pay your City of Houston Water Bills at your own very convenience.

1. Pay with Quick Pay:

Customers can pay your City of Houston Water bill online through the QuickPay service at This service requires you to enter your account number to make payment. No registration or online account is needed to use QuickPay. Customers can use a checking account or credit card to make payment. Credit card payments are assessed a convenience fee.

2. Pay by Mail

If you want to pay your bills via a mail, kindly follow the mailing address here. Payments for City of Houston water bills should be mailed to:

City of Houston
Attn: Water Department
PO Box 1562
Houston, TX 77251

3. Overnight Payment by Mail:

Persons who uses The City of Houston Water Services are already familiar with Overnight payment by mail. So, if you are customers sending overnight payments, you will need to use the physical address for the City of Houston water department. Kindly find the address below:

City of Houston
Attn: Water Department
901 Bagby
Houston, TX 77002

Pay by Phone

Any means of payment is over the phone. So, customers are adviced to make phone payments using this number. 1-713-371-1265.

What You Need To Know About Billing Statement or Account?

Generally, the City of Houston water company publicly shares all services fees, including returned check fees, service restoration fees and late payment fees on the Service Fees page. Therefore, we recommend that visit the page. You may also decide to call the contact service department via 1-713-371-1400 to answer fee-related questions.

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What Are The Penalties For Late Payment – Houston Water Bill Payment

You should know that that a fee for late payment. To avoid late payment fee charge, we recommend that you contact the customer service to request a payment extension or payment plan. (You can Always Call 1-713-371-1265)

Note: The fact that City of Houston charges for late payment does not mean they are insensitive to their customer’s plaint. That’s why they offers aid through the W.A.T.E.R. Fund to customers unable to make payments on-time.

Kindly see the details you may need below:

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Houston Water Bill Payment

What To Do If You Can’t Make a Payment – Houston Water Bill Payment

The City of Houston offers payment extensions and payment plans for customers who cannot make a payment on-time. It is crucial for customers to call customer service as soon as they know they’ll be unable to make payment on-time to prevent late payment fees.


The The W.A.T.E.R. Fund is that program that is designed to help customers who can’t pay on time. Customers can contact the customer service department for information on the program and make an application.

Generally, any customer receiving support from the W.A.T.E.R. Fund will receive a $100 credit per month for six months. But where the total bill is less than $100, the remaining credit will be applied to future bills. Lastly at the end of six months, customers must reapply for additional assistance.

Thank you for reading this article today on Houston Water Bill Payment. We hope that this article was helpful to you. For more questions and contributions, please kindly use the comment box below.

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